General FAQs
Everything you need to know about the product. Can't find an answer? Chat to our team.
Ordering and Shipping
To place an order, simply browse our website and add the items you want to your cart. Proceed to checkout and follow the prompts to complete your purchase.
Yes, we do accept custom orders. Just send us your desired measurements. We also do customized Ipad and Laptop bags.
Yes! We ship via J&T Express or Lalamove. We also do meet-ups around Angeles City of San Fernando, Pampanga. Note: Shipping fee is c/o buyer.
We accept GCASH and QRPH.
Pre-orders take 2-3 weeks for Cotton Yarn and 3-4 weeks for Velvet and Ribknit yarns.
Product Details & Care
Kindly understand that our bags are made of cloud yarn - only essentials can fit inside.
Yes, we do! Our Cassette Bags use less yarn compared to our Cloud Yarn Bags. You can also order a mini Cloud bag at this price.
Yes, our bas now come with a fabric lining and a magnetic snap lock! No need to worry about your things seeping through
We highly recommend you hand-wash with mild soap then hang dry for longer use. Although DISCOURAGED, you may use the washing machine.
Material & Color Guide
No, they each have different feel:
- Cotton Yarn: Same fabric as our Clothes. Soft to Touch.
- Velvet Yarn: Has a Shiny Finish, Bulkier, and Soft as a Pillow.
- Ribknit Yarn: Stretchable with a Unique Texture.
We have a wide range of colors including Baby Pink, Peach Pink, Hot Pink, Pale Yellow, Sunshine, Khaki, Apple Red, Deep Red, Yellow Green, Greenish, Tiger Orange, Vermillion, Ice Blue, Sky Blue, Dark Blue, Royal Blue, Lilac, Grape, White, Black, Cream, Choco Brown, Light Gray, and Charcoal.
Additional FAQs
Feel free to send us a photo of the color you're looking for! If our supplier has it in stock, we’d be happy to source it for your custom order.
Yes! Since we do custom orders, you can specify if you want a shorter shoulder strap or a longer crossbody length.
We can discuss special pricing for orders of 5 bags or more. Perfect for bridesmaids' gifts or party favors!